Re: FW:UNAVAILABLE eRA Alert: eRA Commons Back Online - Still Trouble Regeane Frederique 12 Jun 2009 09:54 EST

eRA Alert: eRA Commons Currently Unavailable
June 12, 2009

Although the eRA Commons was restored to service earlier this morning,
we are sorry to report that it is currently unavailable.

eRA realizes that this is an absolutely critical situation and
resolving this issue remains our highest priority. We will provide more
information as it becomes available.

We sincerely appreciate your continued patience as we work to restore
the system.

eRA Communications
Division of Communications and Outreach
Office of Extramural Research
National Institutes of Health

Questions?  Please contact the eRA Helpdesk at 301-402-7469;
xxxxxx@od.nih.gov<mailto:xxxxxx@od.nih.gov>.

Note: This notification was sent to multiple distribution lists; we
apologize if you receive duplicates. To subscribe/unsubscribe to eRA
listservs, please go to our Get
Connected<http://era.nih.gov/about_era/get_connected.cfm> page

[cid:image001.gif@01C9EB49.E2BB8590]

Regeane Frederique, CRA, MBA
Assistant Manager, ORSP
New Jersey Medical School
Voice: 973-972-8649
Fax:     973-972-3585
web: http://njms.umdnj.edu/research/orsp/index.cfm

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>>> xxxxxx@JAEB.ORG 6/12/2009 10:38 AM >>>
Unable to connect to website

Lesley S. Zajac

Director, Research Administration

Jaeb Center for Health Research

15310 Amberly Drive, Ste 350

Tampa, FL 33647

Tel: 813.975.8690

Fax: 813.975.8761

email: xxxxxx@jaeb.org

From: Research Administration List [mailto:xxxxxx@hrinet.org] On
Behalf Of Arthur Eisenberg
Sent: Friday, June 12, 2009 10:06 AM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] FW: eRA Alert: eRA Commons Back Online - Still
Trouble

I still can not connect - is this still Trouble for other??

the ecommons url defaults to -

https://fallback.era.nih.gov/commons

which always times out - 10:04AM EST June 12.

I'll keep trying

Arthur Eisenberg

Research Administration Rm 928

SUNY College of Optometry

33 West 42nd Street

New York, NY  10036

xxxxxx@sunyopt.edu

212-938-4159 - voice

212-938-5678 - fax

Research Administration Discussion List <xxxxxx@hrinet.org> writes:

Lesley S. Zajac

Director, Research Administration

Jaeb Center for Health Research

15310 Amberly Drive, Ste 350

Tampa, FL 33647

Tel: 813.975.8690

Fax: 813.975.8761

email: xxxxxx@jaeb.org

From: ESubmission Update to Organization Officials [
mailto:xxxxxx@LIST.NIH.GOV] On Behalf Of eRA
Communications
Office

Sent: Friday, June 12, 2009 8:15 AM

To: xxxxxx@LIST.NIH.GOV

Subject: eRA Alert: eRA Commons Back Online

eRA Alert: eRA Commons Back Online

June 12, 2009

Good news! eRA Commons is back online. Staff working into the evening
yesterday were able to isolate and fix the network/server issues that
were the root cause.

We appreciate your patience as we worked to restore the system.

eRA Communications

Division of Communications and Outreach

Office of Extramural Research

National Institutes of Health

Help us improve our communications; send your suggestions and feedback
to xxxxxx@mail.nih.gov
<mailto:xxxxxx@mail.nih.gov>  or call 301-435-8185.

Note: This message was sent to multiple listservs; you may receive it
more than once - sorry for any inconvenience.

________________________________

From: eRA Communications Office

Sent: Thursday, June 11, 2009 5:43 PM

Subject: eRA Alert: Continuing to Troubleshoot eRA Commons

eRA Alert: Continuing to Troubleshoot eRA Commons

June 11, 2009

eRA Commons remains unavailable as we continue to troubleshoot the
issue. This is our highest priority and we will have staff working on
it
tonight.

We appreciate your patience at this time and will provide another
update
tomorrow morning, Friday, June 12.

eRA Communications

Division of Communications and Outreach

Office of Extramural Research

National Institutes of Health

Help us improve our communications; send your suggestions and feedback
to xxxxxx@mail.nih.gov
<mailto:xxxxxx@mail.nih.gov>  or call 301-435-8185.

Note: This message was sent to multiple listservs; you may receive it
more than once - sorry for any inconvenience.

xxxxxx@01C9EB35.EEC12840

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