Re: Crazy errors from Grants.gov-COPS submission Margarita M Cardona 15 May 2009 15:51 EST

I had the same problem two days ago. I fixed it by unchecking the box that states that the partner POC information is not applicable and then filled N/A, in all the fields in that page, except for the state, zip and country that require an actual selection. The proposal then went through.
Magui

Margarita M. Cardona, MS, CRA
Director of Sponsored Research
University of Baltimore
Office of the Provost
1420 N. Charles St.
Baltimore, MD 21201
(ph) 410-837-6191
(fx)  410-837- 5249

________________________________

From: Research Administration List on behalf of Stephens, Martha F.
Sent: Fri 5/15/2009 11:48 AM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Crazy errors from Grants.gov-COPS submission

Hello out there!

I saw some of the traffic on crazy errors and am wondering if anyone has had some on recent COPS (Department of Justice) submissions.  I've tried every trick I know to get a submission through this morning and keep getting schema validation errors.  I'm getting ready to open a g.g write up but figured I'd see if there was anyone else out there have difficulty with this application.

Fran Stephens, CRA

Proposal Development Specialist

The University of Oklahoma

Proposal Services

731 Elm Ave., Robertson Hall Rm.214

Norman, OK  73019

Tel:  (405)325-3904

Fax:  (405) 325-7750

E-Mail:  xxxxxx@ou.edu <mailto:xxxxxx@ou.edu>

Proposal Services Homepage:  http://research.ou.edu <http://research.ou.edu/>

We are often so caught up in our destination That we forget to appreciate the journey, Especially the goodness of the people we meet along the way. Appreciation is a wonderful feeling, don't overlook it."  --Author Unknown

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of Richard Chiriatti
Sent: Thursday, May 14, 2009 12:12 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Crazy errors from Grants.gov

Re:   HEI grant deadline 5/6/09

In case anyone has the same problem, here is the status on my

"rejection" notice (identified again here):

Error:Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: /Products_Grants_gov/conf/ReceiptTempDirectory/GRANT10316185/RR_OtherProjectInfo_P1.mandatoryFile0_Project Summary/Abstract.pdf (No such file or directory)::Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: /Products_Grants_gov/conf/ReceiptTempDirectory/GRANT10316185/RR_OtherProjectInfo_P1.mandatoryFile0_Project Summary/Abstract.pdf (No such file or directory)::Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: /Products_Grants_gov/conf/ReceiptTempDirectory/GRANT10316185/RR_OtherProjectInfo_P1.mandatoryFile0_Project Summary/Abstract.pdf (No such file or directory)::Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: /Products_Grants_gov/conf/ReceiptTempDirectory/GRANT10316185/RR_OtherProjectInfo_P1.mandatoryFile0_Project Summary/Abstract.pdf (No such file or directory)

I've submitted amount 5/6 times now (I've lost track) and still get the above error message.  The last time I submitted was as instructed by the CSR and his supervisor - making absolutely sure there were no spaces or special characters in the file attachment names.  I knew this would not fix the problem, but they insisted, so I did as I was told and got the same rejection.  For all the misinformation I've received from g.g over the last week, at least these folks were willing to look at the application first hand - I emailed it directly to them and we went over it together page by page over the phone - they could find absolutely nothing wrong with it.  They put in a "high-priority" research request to their IT staff, but as you all know this "high-priority" can take up to 4 days.

I called the Program Officer about this and she suggested I contact the NIH referral desk. The referral desk person said as soon as the grant image is in Commons to immediately fax them a history of the problems I had and they will see what they can do - but could make no promises.

But....what happens if it doesn't make it though g.g and into the Commons?  Do I/we have any other recourse?

More sleepless nights ahead for me.

Zoya Hamilton wrote:

> I thought I'd add my 2 cents worth to this. I had three cases of these

> "crazy errors" lately. Four days grants.gov time to contact you turned

> out to be an empty promise. I only "escalated" my case once for one of

> the Challenge grants, and yet two weeks after this promise no one had

> contacted me about my case.

>

> Reprocessing is also doubtful. Not one of the three applications has

> been reprocessed. So I say - try to figure it out yourself after

> reading a healthy dose of the listserv posts and RESUBMIT.

>

> One time the error was triggered by the two attachment files having

> the same file name. Interestingly, one of these attachments was in the

> form on the left side.

>

> Another time, it was caused by the space between the file name and the

> dot (i.e. BudJust .pdf). Interestingly, I've never had any issues with

> the spaces in the file names as long as they are between the words.

>

> And the third one remains a mystery - I resubmitted without changes

> and it went through.

>

> Zoya

>

--

Richard Chiriatti, CRA

Associate Director

Office of Sponsored Programs

Whitehead Institute for Biomedical Research

9 Cambridge Center, Room 209

Cambridge, MA  02142-1401

Phone: (617) 258-5018

Fax: (617) 258-8848

E-mail: xxxxxx@wi.mit.edu

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