Re: Grants.gov login Bob Beattie 25 Feb 2009 12:17 EST

The G.g list of errors says
13. ERROR 500 ("500: Internal Server Error" / "HTTP Error 500 -
Internal Server Error" / "500
Error" )
Error 500 is a very general HTTP status code which means there was an
issue with the
website’s server. Most of the time the error is temporary so you may
try refreshing the website or
if the issue occurs during login, close your browser window and login
into the Grants.gov user
interface again.
===========================
Are you getting this error repeatedly?  When does it show up in the
process,
after Save and Submit, after log in, after second submit button?

I have not had this error, but lots of others!  I have come to wonder
if a submission on one computer that gets an error, somehow leaves
something in the system.  We have had
some success in moving an application from one computer to another.
Applications that would not go in Tuesday afternoon, went with no
problem Wednesday morning.  I wonder
what is in store for us this afternoon.

I noticed in the G.g Blog someone suggested that General Dynamics
Info Technology, the contractor who developed the system and is
supposed to keep it running, may
not be able to deal with all the problems, now that the system is
pretty much up to full speed in terms of number of users and volume
of applications.   I am starting to have
my doubts too.

Bob
------------------------------
University of Michigan
xxxxxx@umich.edu   (734) 936-1283

On Feb 25, 2009, at 11:32 AM, Deborah Hofer wrote:

Is anyone else having trouble logging in to grants.gov. I get an
internal serval error message every time. Suggestions? I am beginning
to get really nervous.

Error 500--Internal Server Error
 From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.5.1 500
Internal Server Error
The server encountered an unexpected condition which prevented it
from fulfilling the request.

Deborah d'Este Hofer MM
Grants & Sponsored Programs
Institutional Review Board Administrator
Southern Oregon University
1250 Siskiyou Blvd
Ashland, OR 97520
Churchill #205
541.552.8662
xxxxxx@sou.edu
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