Re: Grants.gov delays??? Barbara Gray 28 Oct 2008 07:25 EST

Instructions from the G.G. Helpdesk:  Turn off pop-up blocker and delete
browser history (temporary internet files, cookies, and visited website
history)--all from the Tools menu in IE.  They also had me move the proposal
file out of a directory and onto my desktop before opening to
submit--although I don't see that that should make a difference.  I was also
told that if confirmation of submission is not received in about 15-20
minutes, it probably means there's a problem and to try again.

Ms. Barbara H. Gray
Director of Grants & Contracts
Valdosta State University
1500 North Patterson Street
Valdosta, GA  31698-0429

Telephone:  229-333-7837
Fax:  229-245-3853
Email:  xxxxxx@valdosta.edu

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of
Terri Hall
Sent: Tuesday, October 28, 2008 3:48 AM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Grants.gov delays???

Barbara - can you share the settings that G.g reviewed with you to perhaps
save some of us the same trouble?
thanks,
Terri

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of
Barbara Gray
Sent: Monday, October 27, 2008 7:04 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Grants.gov delays???

The help desk walked me through some computer settings for IE and a
different way to submit and it went right through this time.  Three cheers
for the G.G Helpdesk folks!

Ms. Barbara H. Gray
Director of Grants & Contracts
Valdosta State University
1500 North Patterson Street
Valdosta, GA  31698-0429

Telephone:  229-333-7837
Fax:  229-245-3853
Email:  xxxxxx@valdosta.edu

-----Original Message-----
From: Research Administration List [mailto:xxxxxx@hrinet.org] On Behalf Of
Yvonne Rumbaugh
Sent: Monday, October 27, 2008 6:58 PM
To: xxxxxx@hrinet.org
Subject: Re: [RESADM-L] Grants.gov delays???

Hi Barbara,

This happened to me on Thursday, and I never received the first email
confirmation. Luckily, I could also email the proposal to the sponsor, which
I did. I still have not received confirmation - which I assume it never went
through. I would try to resubmit.

Yvonne

Barbara Gray wrote:
>
> A faculty member turned in a last-minute proposal for HRSA today. We
> submitted it to grants.gov about 40 minutes ago. It returned a message
> in red at the top of the SF424 page that says, "Processing, please
> don't close the window until you receive a confirmation." Have had
> that message on other submissions in the past, but it is always
> followed shortly with the emailed notification of proposal receipt.
> Thus far, I've received no confirmation and don't know if I should
> just wait some more or try resubmitting. Is anyone else having g.g
> delay issues right now? Advice??
>
> Thanks.
>
> Ms. Barbara H. Gray
>
> Director of Grants & Contracts
>
> Valdosta State University
>
> 1500 North Patterson Street
>
> Valdosta, GA 31698-0429
>
> Telephone: 229-333-7837
>
> Fax: 229-245-3853
>
> Email: xxxxxx@valdosta.edu
>
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 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
======================================================================

======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
======================================================================

======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
======================================================================

======================================================================
 Instructions on how to use the RESADM-L Mailing List, including
 subscription information and a web-searchable archive, are available
 via our web site at http://www.hrinet.org (click on "Listserv Lists")
======================================================================