Re: Grants.gov Adobe forms questions May Watling 23 Jan 2008 10:02 EST

I went through the same experience of having both adobe professional
8.0 and adobe reader 8.1.1 on my computer.  With the help of
grants.gov, I was told that the default system should be the reader
8.1.1 when openning the adobe files.  I did so but still when
submitting the application, I received an error message from
grants.gov.  We had to have someone who only had the reader 8.1.1
installed re-enter everything in the application and resend it.  That
worked.

May Watling
Research Training & Compliance Administrator
The George Washington University
Office of Research Training and Compliance
(202) 994-7990

On 1/22/08, xxxxxx@umich.edu <xxxxxx@umich.edu> wrote:
> This is what I am telling our campus.
>
> "Concerning what you need to process grants, you can believe your IT
> Support staff or you can believe Grants.gov staff.  The Grants.gov
> staff say to use ADOBE READER 8.1.1 to download, open, fill in and
> submit grant applications."
>
> In so far as federal grant applications are concerned, I suspect most
> IT Support staff are, in most cases, under-informed.  They are well
> meaning people who think they are doing what is in the best interest of
> those whom they support.   I am sorry if I sound harsh here, I have
> been, shall we say, politely, "discussing" this issue with a number of
> well meaning people on our campus.  I would like to think, in grants
> management, our IT colleagues will carry out the necessary support
> role, once the grants people tell them what is needed.
>
> This is turning out to be painful for everyone.  I hope General
> Dynamics had planned for a better outcome than they have gotten when
> they sold Grants.gov on using Adobe, a program over which they have no
> control, and which is much more complicated, for a University, than
> they could have anticipated.
>
> Back to IT.  No matter what those folks say, you need to use ADOBE
> READER 8.1.1.  You cannot use Professional and believe, as some IT
> people have told me, it will work "just like Reader."  If you believe
> that, then move your submission deadline back a few days to compensate
> for all the invalid applications.  I know that most IT managers must
> centrally control what goes on peoples' computers. This can be at a
> department or even an institutional level.  I suspect this did not go
> into the General Dynamics calculation for success.  They probably
> assumed everyone just installed whatever was wanted, whenever it was
> convenient. So cause for more pain.
>
> The proverbial "bottom line" is that you should make ADOBE READER 8.1.1
> your browser default program to open all .pdf files from the internet.
> You can still use other Adobe programs to make .pdf attachment files.
> The other Adobe programs will still work in conjunction with Reader.
> Be careful, however, when you open up Professional as it will ask you
> to make it your browser default.  Just say no.
>
> The newest statement from Grants.gov staff, who are trying to be as
> helpful as possible as they are caught in the middle of all this, is
> that you should not use both Reader 7.0.9 and 8.1.1 on the same file or
> you will get even more problems.  Thus I am, as well, asking our campus
> to use only ADOBE READER 8.1.1.
>
> I hope this long explanation sheds some light on this as Suzan requested.
>
> Bob
> ____________________________
> Robert Beattie UMich Grants.gov Liaison
> Managing Project Representative for eRA
> Division of Research Development and Administration
> University of Michigan
> 734 936-1283
> xxxxxx@umich.edu
>
>
>
> Quoting Suzan G Lund <xxxxxx@UNLNOTES.UNL.EDU>:
>
> > Does anyone out there know how having the Adobe Acrobat Professional
> > (version 8.1.1) affects the use of the new forms packages?  We've only had
> > limited exposure to the forms packages thus far and are not clear if using
> > Acrobat Professional, which our office has, creates/solves any problems.
> > We're only hearing about the use of Reader 8.1.1.  Even our IT guys aren't
> > sure.  Any light you can shed would be helpful.  Thanks.
> >
> > Suzan G. Lund, CRA
> > Associate Director
> > Sponsored Programs
> > University of Nebraska-Lincoln
> > 312 N. 14th St., Alexander West
> > Lincoln, NE  68588-0430
> > Ph:  402-472-1930     Fax:  402-472-9323
> > email:  xxxxxx@unl.edu
> >
> > Never doubt that a small group of thoughtful committed citizens can change
> > the world. Indeed, it is the only thing that ever has.  Margaret Mead
> >
> >
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