Re: grants.gov/USDepartment of Education Kristin Nagle 18 May 2005 14:19 EST

Hi all,

If the rejection notice Carole received was the same one we have
received here at UW, it does not appear to actually relate to a virus.
Ours had reference to a virus scan, but ultimately gave as a reason that
the opportunity was no longer accepting applications.  This was not
actually the case, as our other proposal to the same opportunity went
through moments before, and this one went through on a second submission
the following day.  Oddly, the original, rejected proposal then also was
validated and accepted; the program now has two identical proposals for
the opportunity, with different confirmation numbers.  When I called the
help desk (after a similar wait on hold) I was told that we should not
attempt to withdraw either proposal, but just let them both go through.
The help desk said we are not the only ones, and they are sure the
agency will realize what happened.  Incidentally, our proposals were not
to USDE, but to another federal agency.

Everyone hang in there ~ I'm sure we'll all make it!

Kristin

Kristin T. Nagle
University Grants & Contracts Specialist
University of Wisconsin-Madison
Office of Research & Sponsored Programs
750 University Avenue, 4th Floor

>>> xxxxxx@NAU.EDU 05/18/05 10:51 AM >>>
Hi Carole,

Yippee, a new potential Grants.Gov urban legend. I suggest you run a
virus
check (assuming your virus protection is good and updated regularly) on
the
prospective virus-contaminated file. If it is clean, then (1) does it
really have one now, and/or (2) if it has one now, did it pick it up at

Grants.Gov (computer techies: is this possible?).

If your deadline hasn't passed, you can withdraw the proposal and
resubmit
your file.

Good luck, and to all of you submitting proposals through Grants.Gov
today,
I salute you (old film images of Americans waiving their soldiers off
to
World War II running before my eyes)

Winnie

At 5/17/2005 03:51 PM, Carole Knight wrote:
>OK, I'm going to chime in too.  I have been on hold for 70 minutes
trying to
>talk to a real person at "support at grants.gov".
>
>Has anybody else had the following problem?  I submitted a grant
application
>today via grants.gov and it did not go through twice.  On the third
try, I
>got a confirmation.  Then I got four emails stating that two
applications
>were received and validated.  For the application for which I received
a
>confirmation,  I got a receipt email but then a rejection - stating
that the
>file contained a virus.  The only application that actually was
confirmed by
>grants.gov as submitted was rejected.
>
>I'm trying to figure out if the other two applications are complete --
and if
>so, how do I delete one of them?
>
>Over a week ago we had a similar problem where an application showed
up as
>two different applications with different tracking numbers.  I called
twice
>and left two voicemail messages and emailed grants.gov to try to
determine
>what was going on.  I have yet to hear from anyone there.  They are
still
>showing up as separate submissions on grants.gov.
>
>How do you folks ever manage to get a real person to talk to you at
>grants.gov?  A better grants.gov response team might help, especially
when
>we're facing a deadline.
>
>Thanks.
>
>Carole
>
>
>
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Wilma G. (Winnie) Ennenga
Director, Office of Grant and Contract Services
Northern Arizona University
BAC 100C, Building 51, Knoles Drive
Flagstaff, AZ 86011-4130

Telephone: 928/523-8319   Fax: 928/523-1075

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 subscription information and a web-searchable archive, are available
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